Return Policy


 SORRY, NO CASH REFUNDS!
Online orders are only eligible for store credit. We MUST be notified within 4 days of receipt of your purchase if you plan to return your item. Return shipping is the responsibility of the customer. Once we receive your return, you will be issued a coupon code in the amount of your returned item that you can use on your next purchase. Orders MUST reach us 14 days from the day you received your order. 
*Items purchased in store are available for exchange or store credit within 14 DAYS of purchase. 
**Sales on items marked Clearance are FINAL and not eligible for return. 

Gift cards are not eligible for exchange and cannot be redeemed for cash. 

To be eligible for return, your item must be unused, unworn, free of odors and pet hair, and have tags still attached. Returns not meeting these requirements will not be accepted. 

To complete your return, we require a receipt or proof of purchase. 

To initiate exchange contact us at reallyroxiejewelry@gmail.com and send your item to: 238 Hidden Loop Drive Somerset Kentucky US 42503.

 Shipping costs are non-refundable.


If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. We are not responsible for lost or stolen packages.